FAQs
More FAQs- What is different about your Protect-3 AdvanceTM program that I can't get from another provider?
- Do I need to do anything prior to the technician arriving for my scheduled service?
- How can ServiceMaster Clean help?
ServiceMaster Clean has developed our proprietary Protect-3 Advance program to help protect the ongoing and continuous health and safety of our customers’ facilities and their occupants. Our program provides you with solutions that help to:
- Bring your facility to a healthy and safe state
- Keep your facility in that healthy and safe state
Incorporated into our Program are state-of-the-art equipment to not only deliver the best cleaning and disinfection solutions to our customers but also provides you with scientific validation that we have done just as we promised – delivered to you a healthier and safer facility for you and your colleagues!
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.
If you need help maintaining routine cleanliness conditions in your workplace, you may want to call in a professional like ServiceMaster Clean to sanitize and disinfect.
Our expert technicians are trained to clean first to break organic loads and remove gross soiling. Then they sanitize or disinfect as appropriate.
When we do this, we follow the guidelines set in place by the health officials such as WHO and Health Canada. There are many methods of disinfection and you can be assured that your technician is trained to do each in the recommended manner. Our technicians also use appropriate PPE (Personal Protective Equipment) with your security and privacy in consideration.